Privacy Policy

1. Overview

This Privacy Policy explains how Yibi AI LLC ("WireMagic", "we", "us", or "our") handles information in connection with the wiremagic.ai website, the WireMagic desktop application, and connected services.

WireMagic is local-first: project files you create or import are stored on your device by default. Information leaves your device when a connected feature requires it or when you choose to send it, as described below. We do not sell personal information or share it for cross-context behavioral advertising.

2. Information we process

Accounts and devices. We process your email address, sign-in and account-session information, region, device identifiers, platform, application version, plan-access status, and recent device activity when you use an account or paid license.

Purchases. Stripe collects payment and billing details at Checkout. We receive and store transaction identifiers and status information needed to fulfill and support a purchase, including the selected plan and billing interval, purchase and subscription dates and status, and refund or dispute status. We do not receive or store full card numbers.

Local projects. We do not automatically upload your complete project files. Project information is processed by us when you initiate a connected feature, including the cases below, or when you deliberately send a file to support.

AI features. When you use AI assistance, we process the prompt and selected project context needed for the request. Depending on the workflow, this can include content from selected project pages or canvas elements, relevant conversation context, and generated results. This information is processed by WireMagic and the service providers described in Section 4.

Share Preview Links. When you publish a link, we host the snapshot and related metadata needed to display and manage it. Anyone with the link may be able to view the snapshot.

Diagnostics and reliability. The application may report limited pseudonymous usage, performance, and error data, such as a pseudonymous identifier, application version, platform, locale, diagnostic codes, and timing information. These reports are designed not to contain project text or file contents and may be processed by diagnostic service providers.

Website and support. Our website hosting and security providers process IP address, browser, request, security, and timestamp information to deliver and protect the site. The purchase flow uses browser storage and strictly necessary cookies for purchase and account sessions. We also process emails, attachments, screenshots, and other information you choose to send to support.

3. How we use information

We use information to:

• provide, secure, and maintain the Service;
• create accounts, authenticate users, and activate devices;
• process purchases, subscriptions, taxes, refunds, and disputes;
• provide AI assistance and Share Preview Links;
• respond to support, privacy, and legal requests;
• detect fraud, abuse, reliability problems, and security incidents;
• measure and improve product quality using limited diagnostics; and
• send transactional messages and product news you request.

Where applicable data-protection law requires a legal basis, we rely on performance of a contract to provide requested accounts, purchases, and connected features; our legitimate interests in securing, supporting, and improving the Service; consent where we specifically request it; and compliance with legal obligations, including tax, accounting, and lawful-request duties.

4. Service providers and disclosures

We use service providers for:

• cloud infrastructure, including hosting, network security, databases, and file storage;
• payment services, including Stripe, for payment processing, billing, tax calculation, receipts, and fraud prevention;
• communications, including transactional email delivery;
• diagnostics, including privacy-filtered application error monitoring; and
• AI infrastructure and model processing when you request AI features.

Providers process information under their own agreements and privacy terms. We may also disclose information when required by law, to protect users or the Service, to investigate abuse, or as part of a merger, financing, acquisition, or sale of assets, subject to appropriate safeguards.

5. Retention

We retain information only for as long as reasonably necessary for the purposes described here, including legal, tax, accounting, security, and dispute requirements. Retention depends on the type of information:

• purchase-only browser sessions normally expire after about 30 minutes, and account browser sessions after about 30 days;
• limited product-diagnostic records are normally retained for up to 30 days before deletion or aggregation;
• Share Preview snapshot assets normally expire after 30 days unless revoked sooner, subject to backup and cleanup processing; related operational metadata is retained only while needed for link management, quotas, security, abuse prevention, and legal records, then deleted or deidentified when no longer needed;
• account, plan-access, purchase, refund, dispute, and tax records are retained while needed to provide the Service and satisfy legal and accounting obligations;
• AI conversation context and related continuity information is retained while needed to provide continuity, reliability, security, and support, or until deletion is appropriate following a verified request; and
• support communications are retained while needed to resolve the matter and maintain appropriate business records.

6. International processing

Yibi AI LLC is a United States company, and we and our providers may process information in the United States and other countries. Where required, we rely on contractual and other lawful safeguards for international transfers.

7. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information; object to or restrict certain processing; withdraw consent where processing is based on consent; and appeal or complain to a data protection authority. We do not discriminate against you for exercising a privacy right.

Send a request from the email associated with your account to support@wiremagic.ai. We may need to verify your identity and may retain information where required by law or necessary for security, fraud prevention, disputes, or accounting. Some pseudonymous diagnostics might not be reasonably linkable to your email without additional identifying information from your device.

8. Security

We use administrative and technical safeguards designed to protect information, including encryption in transit, access controls, and protected credential storage. No storage or transmission system is completely secure, so we cannot guarantee absolute security.

9. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. Contact us if you believe a child has provided personal information.

10. Changes

We may update this policy as the Service changes. We will update the effective date and provide additional notice where required.

11. Contact

Yibi AI LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: support@wiremagic.ai